Privacy Policy

 

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.threeharestudio.co.uk (the “Site”). 

 

By visiting the www.threeharestudio.co.uk website, you are accepting and consenting to the practices described in this Privacy Policy and the Terms of Service. This Privacy Policy does not apply to websites maintained by other companies or organisations to which we link with and Three Hares Studio is not responsible for any personal information you submit to third parties via our website.

Personal information we collect:

 

All information you give to Three Hares Studio is stored securely and is not accessible to other users. We are committed to protecting your privacy and will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998. Any information you give to Three Hares Studio will not be distributed to any other 3rd party company outside of the Three Hares Studio group or its partners.


When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”. 


We collect Device Information using the following technologies: 


- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org


- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 


- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. 

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this information as “Order Information”. 

 

Please note that we do not keep payment information as we use third party providers such as Paypal to process payments, and only these entities see your credit card details.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. 

How do we use your personal information? 


We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: 


Communicate with you.

 
Screen our orders for potential risk or fraud; and 


When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. 

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). 

Sharing your personal Information.

 
We share your Personal Information with third parties to help us use your Personal Information, as described above. We also use Google Analytics to help us understand how our customers use the Site - you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 

Behavioural advertising.


As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at 

 

http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising by using the links below: 


- Facebook: https://www.facebook.com/settings/?tab=ads 
- Google: https://www.google.com/settings/ads/anonymous 
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads 

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/. 


Communication.

If you sign up to our newsletter, we will send you email communications to keep you updated with our products and services. You can opt-out of these emails at any time via the unsubscribe link on the email. If you place an order, we will also e-mail you updates on the status of your order.

We do not sell or otherwise pass your details to third parties for marketing purposes. Marketing communications you subscribe to will only be sent by Three Hares Studio.

Do not track. 


Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. 

Your rights. 


If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. 

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. 

Data retention. 


When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 

Changes. 


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. 

Minors. 


The Site is not intended for individuals under the age of 16 years.

 

Security.

Three Hares Studio takes reasonable care to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. 


Contact us: 


For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at karen@threeharesstudio.co.uk

or by mail using the details provided below: 

Three Hares Studio
[Re: Privacy Compliance Officer] 
The Studio, I Orchard Road, Ashburton, Devon, TQ13 7RL

Terms and Conditions

Three Hares Studio provides an online gallery platform for Karen Pearson and other artists and designers to display and sell their work as a variety of products. All users of the site should be aware of, and respect, the intellectual property rights of others, including copyright and trademarks, whether you are uploading work, buying or just browsing.

Only work that has been created by Karen Pearson and invited artists can be uploaded to the website, and any user must have permission to use any content contained within it. Uploading and publishing work on www.threeharesstudio.co.uk makes it publicly available for sale or view, and therefore carries legal responsibilities which you must be aware of and it is your responsibility to ensure you are not breaking any laws by publishing your work through the site.

The agreement below governs the provision of services we provide and your use of threeharesstudio.co.ukand the provision of the services we provide you. If you use this website, you accept the agreement.  Please note that if you disagree with the terms, do not use the site.

Acceptance of Terms.

By accessing and using this website (hereinafter, the “website”), and the products and services available through this website (the “services”), you are agreeing to comply with and be bound by the following terms and conditions of use (the “Terms of Service”), including those available by hyperlink, which together with our privacy policy (the “Privacy Policy”) and any other documents or links referred to below, govern Three hares Studio’s relationship with you in relation to this website and access to its services. If you disagree with these Terms of Service, please do not use this website. Use of this website indicates continued acceptance of this agreement.

The terms “you”, “your” refer to all visitors, users or viewers of this website.

The website is operated by Three Hares Studio, 1 Orchard Road, Ashburton, Devon, UK, TQ13 7RL.  

We reserve the right, at our sole discretion, to change, modify, add, or delete portions of these terms at any time without further notice. If we do this, we will post the changes to these terms on this page and will indicate at the bottom of this page the date these terms were last revised. Your continued use of the website after any such changes constitutes your acceptance of the new website terms. It is your responsibility to regularly check the website to determine if there have been changes to these terms and to review such changes.

Eligibility.

Three Hares Studio will only knowingly provide its services to parties that can lawfully enter into and form contracts under the applicable laws of England and Wales. If you are under the age of 18 you may only use the Three Hares Studio services under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Service.

Content Policy and Copyright.

Three Hares Studio, on behalf of Karen Pearson and any invited artists, may post digital content onto the website such as information, images, graphics, pictures, photographs, data, text, video, messages, sound, music or other materials (“content”). The artists retain the copyright and any other rights they already hold in the content when it is submitted or uploaded to the website. By allowing Three Hares Studio to post or upload the content, you grant Three Hares Studio a perpetual, irrevocable, worldwide, royalty-free and non-exclusive license to use, reproduce (if relevant), transmit and publicly display the content on the website and for the purposes of marketing the website and to manufacture, distribute and sell products incorporating the content throughout the world in accordance with these Terms of Service and to grant sub-licences to third parties to do the same or to use, reproduce, transmit and publicly display the content on third party web-based services.

When artists agree that Three Hares Studio can submit, post or upload content on the website you represent and warrant that:

  • You own all copyright in the content, or if you are not the owner, that you have permission to use the content and that you have all the rights to display, reproduce and sell the content as Three Hares Studio products.

  • You license Three Hares Studio to use and sub-license the content in accordance with this agreement.

  • You and your content do not and will not infringe the intellectual property rights or other rights of any person or entity, including copyright, trademark, moral rights, patent or right of privacy.

  • You or your content, and your use of the website will comply with all applicable law, rules and regulations.

  • Your content does not contain material that defames or vilifies any person, people, races, religion or religious group and is not obscene, pornographic, indecent, harassing, threatening, harmful, invasive of privacy or publicity rights, abusive, inflammatory or otherwise objectionable.

  • Your content is not misleading and deceptive and does not offer or disseminate fraudulent goods, services, schemes, or promotions.

  • Your content does not include malicious code, including but not limited to viruses, trojan horses, worms, cancelbots, time bombs or any other computer programmes or software that may damage, interfere with, surreptitiously intercept or expropriate any system, program, data or personal information.

 

You understand that by using the Three Hares Studio services you will be exposed to content from a variety of users and that we are not responsible for the accuracy, usefulness, safety, or intellectual property rights of or relating to such content. You further understand and acknowledge that you may be exposed to content that is inaccurate, offensive, indecent, or objectionable, and you agree to waive, and hereby do waive, any legal or equitable rights or remedies you have or may have against  Three Hares Studio with respect thereto, and agree to defend, indemnify and hold harmless Three Hares Studio and their respective officers, directors, employees and agents to the fullest extent allowed by law regarding all matters related to your use of the Three Hares Studio services.

Upon notice by you that for whatever reason we must discontinue use of any content submitted by you to the website, if we shall have any remaining stocks of products or have products in unfulfilled orders for the products incorporating your content, at the time the license to use such content is terminated by you, we may complete the orders of such products and dispose of such products and/or remaining stocks in compliance with these Terms of service but not otherwise.

Your Conduct.

You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way. You understand that you, and not our website, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.

You must not use the website for any of the following:

  • for fraudulent purposes, or in connection with a criminal offence or other unlawful activity.

  • to submit, upload, send, use or reuse any material that is (i) illegal, offensive, abusive, indecent, defamatory, obscene or menacing, and/or (ii) in breach of copyright, trademark, confidence, privacy or any other right, and/or (iii) otherwise injurious to third parties, and/or (iv) objectionable, and/or (v) which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam"

  • to cause annoyance, inconvenience or needless anxiety.

Breaching this provision would constitute a criminal offence under the Computer Misuse Act 1990. Three Hares Studio in compliance with any enforceable law or public order, will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this website or to your downloading of any material posted on it, or on any website linked to it.

While using the Three Hares Studio services, you agree not to:

  • Circumvent or manipulate our fee structure, the billing process, or fees owed to Three Hares Studio.

  • Interfere with other users’ posts and content.

  • Copy, modify, or distribute content from the Three Hares Studio website or any Three Hares Studio copyrights or trademarks.

  • Harvest or otherwise collect information about users, including email addresses, without their consent.

  • Impersonate any person or entity, including, but not limited to, a Three Hares Studio official, or falsely state or otherwise misrepresent your affiliation with a person or entity.

  • Forge headers, icons or otherwise manipulate identifiers in order to disguise the origin of any content transmitted through the Three Hares Studio service.

 

While Three Hares Studio prohibits such conduct and content on its website, you understand and agree that Three Hares Studio cannot be responsible for the content posted on its website and you nonetheless may be exposed to such materials and that you use the Three Hares Studio service at your own risk.

You acknowledge, consent and agree that Three Hares Studio may access, preserve and disclose your account information and content if required to do so by law or in a good faith belief that such access preservation or disclosure is reasonably necessary to: (i) comply with legal process; (ii) enforce the Terms of Service; (iii) respond to claims that any content violates the rights of third parties; (iv) respond to your requests for customer service; or (v) protect the rights, property or personal safety of Three Hares Studio, its users and the public.

Without limiting other remedies, we may limit, suspend or terminate our service and user accounts, prohibit access to our website, delay or remove hosted content, and take technical and legal steps to keep users off the Three Hares Studio website if we think that they are creating problems, possible legal liabilities, or acting inconsistently with the letter or spirit of our policies.

We also reserve the right to cancel unconfirmed accounts or accounts that have been inactive for extended periods of time.

Prices, Payment and Delivery.

By placing an order, you are offering to purchase a product from us. When you place an order, you will receive an acknowledgement email confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. There will be no contract of any kind between you and us and we will not be bound to you unless and until we accept your offer. At any point up until then, we may decline to supply the goods to you without giving any reason. We reserve the right to cancel the contract between us if we have insufficient stock to meet the contract order; we do not deliver to your area; we do not have the intellectual property rights required to meet the contract order; or we are prevented from fulfilling the contract order for any reason beyond our control.

When fulfilling the contract, Three Hares Studio reserves the right to deviate from the descriptions and information on our website, in our brochures, catalogues and other written and electronic documents with respect to material, colour, weight, measurements, design or other features, as far as these can be considered reasonable for the customer.

Please note products in real life may vary slightly from those displayed on the website, in terms of shape, colour, size etc.

We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of refusing or by reason of unwinding or suspending any transaction after processing has begun.

All prices include VAT (at the applicable rate). Delivery within the UK and elsewhere is charged on top of the purchase price. Delivery to customers outside of the UK, or to remote locations in the UK, carry an additional charge, details of which will be clearly displayed at checkout. For destinations outside the EU, sales tax will be removed at checkout.

Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

It is the customer’s responsibility to ensure the product delivery address is correct. Three Hares Studio takes no responsibility for any product a customer does not receive because of errors in the delivery address given to us.

If you order goods from our website for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes, and for obtaining all necessary customs, import or other permits. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.

You must comply with all applicable laws and regulations of the country for which the goods or services are destined. Please note that certain items may not be deliverable overseas due to local law and it shall be your responsibility for any failure to deliver goods overseas due to local law. We will not be liable for any breach by you of any laws.

Returns Policy.

We take great care in making sure each Three Hares Studio product arrives to you in perfect condition. However, should you be unsatisfied with your purchase for whatever reason, you may return it to us within 30 days of receipt for a full refund or exchange, as long as the goods are in the same condition as when they left our offices.

All goods must be packaged securely and include either the order form or invoice which states the order number. The goods should be returned to us in their original condition. If we do not receive the goods in the same condition that we sent them to you in, then we will not be able to offer you a refund or exchange.

You will be responsible for the cost of returning any item to us unless the item is defective, or we have delivered the item to you in error or as a substitute. It is advisable to get proof of postage when returning an item. When we receive the goods, we will refund the price paid by you for that item or, at your request, if the item is defective we will repair the item or supply you with a replacement item.

Where you request an exchange, you must pay any fees in respect of any packaging, handling and delivery of the goods to you, unless the goods were returned because they were defective, or we are at fault for any reason.

Your statutory rights are not affected.

Commission Payments.

Artists who are invited to exhibit, post or upload content on the website will be paid a commission for each sale of a product that incorporates that content. Commission payments will be made via PayPal, in respect of sales made in the preceding month/quarter, for which the company has received payment. You are solely responsible for the accurate supply and maintenance of your PayPal account details. Three Hares Studio will not be liable for any loss suffered by you if you provide us with incorrect details in relation to the payment method. If we are unable to pay you because you have given us incorrect details or your details are out of date, we will hold your commission for up to 12 months from the payment date. If you have not notified us of any amendment to the payment method details in that time, you will lose the rights to these commission payments.

No payment of commission shall be due in respect of products sold unless and until the company has received payment in cleared funds for such products. Furthermore, no commission payments will be due on products intended for promotional use, including but not limited to, competitions, freebies, rewards and giveaways.

You acknowledge and agree that from time to time we may licence content submitted by you to third parties to use, reproduce, transmit, sell and publicly display on third party web services The company reserves the right to change the commission payment terms at any point, including but not limited to, method of payment.

Accessing our website.

Access to the website is permitted on a temporary basis, and it does not include any possible commercial use of this website and of its contents, as well as any reproduction, duplication, copy and/or exploitation for any commercial purposes without express written consent of Three Hares Studio. We reserve the right to withdraw or amend the services we provide through the website without notice. We will not be liable if for any reason the website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the website, or the entire website.

Privacy Policy.

Our privacy policy, which sets out how we will use and protect your information, can be found here. By using this website, you consent to the processing described therein and warrant that all data provided by you is accurate.

Intellectual Property.

All material included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, software and systems is the exclusive property of Three Hares Studio, its members, affiliates or its content suppliers and is protected by international copyright laws as well as by any relevant national law concerning copyright, author’s rights and database right laws.

Except as expressly authorised by this agreement, you may not in any form or by any means use, adapt, reproduce, store, distribute, print, display, perform, publish or create derivative works from any part of this website; or commercialise any information, products or services obtained from any part of this website, without our express written consent.

Furthermore, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website, without the express written consent of Three Hares Studio. You also may not create and/or publish your own database that features substantial (e.g., our prices and product listings) parts of this website without express written consent from Three Hares Studio.

Third Party Websites.

This website may contain links to third party websites. Those links are provided for convenience only and may not remain current or be maintained. We are not responsible for the content or privacy practices associated with third party websites. Our links with third party websites should not be construed as an endorsement, approval or recommendation by us of the owners or operators of those linked websites, or of any information, graphics, materials, products or services referred to or contained on those linked websites, unless and to the extent stipulated to the contrary. If you decide to access any of the third-party websites linked to this website, you do so entirely at your own risk. We accept no responsibility for third party websites or for any loss or damage that may arise from your use of them.

You may link to the homepage on our website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. We reserve the right to withdraw linking permission at any time.

Indemnity.

You agree to indemnify, defend and hold harmless Three Hares Studio, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from (i) your use of this website (ii) any allegation that any materials that you submit to us or transmit to the website infringe or otherwise violate the copyright, trademark, trade secret or other intellectual property or other rights of any third party; and/or (iii) your breach of the Terms of Service.

Variation.

Three Hares Studio shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the services and/or any page of this website.

Disclaimer of Liability.

The material displayed on this website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law, Three Hares Studio and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this website or the linked sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect Three Hares Studio’s liability for any liability which cannot be excluded or limited under applicable law. We do not warrant that any members’ uploads to this website will be protected against loss, or misuse or alteration by third parties. We do not warrant that all uploaded content will be available on our website. If we elect in our sole discretion to make available content on our website, we do not warrant that it will be available within a certain time frame.

Severability.

If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected, all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.

Waiver.

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

It is therefore understood that our lack of action in case of your breach of the present conditions, may not be construed in any case as a waiver of our right of action.

Force Majeure.

If Three Hares Studio is prevented or delayed (directly or indirectly) from making delivery of the products or any portion of the products on the agreed date of delivery or from otherwise performing this or any part of this agreement by reason of act(s) of God, war, embargo, riot(s), strike(s), lock-out(s), trade dispute(s), fire(s), break-down, inclement weather, interruption of transport, Government action, delay in delivery to Three Hares Studio of any goods or materials or by any cause whatsoever (whether or not of like nature to those specified above) in each case outside such Three Hares Studio’s control (force majeure), neither party hereto shall be under any liability whatsoever to the other party by reason of such event.

Governing Law and Jurisdiction.

These Terms of Service are to be construed in accordance with the laws of England and in the event of any dispute or claim associated with these Terms of Service, that dispute or claim shall be subject to the exclusive jurisdiction of the English courts.